Application Deadline: 17 May 2026
Department: Management
Location: Salisbury
Description
We’re looking for an experienced and customer-focused Store Manager to lead our team and drive success. This is a key leadership role where you’ll inspire and motivate colleagues, deliver exceptional customer experiences, and ensure outstanding store performance. If you’re passionate about retail, thrive in a fast-paced environment, and want to make a real impact, we’d love to hear from you.
About The Role
Contract: Permanent
Hours: Full-time
Hours of Work: 40 hours per week, working 5 days out of 7
As Store Manager, you’ll take ownership of all aspects of store operations—from driving sales and managing budgets to developing your team and building strong community relationships. You’ll lead by example, create a positive and solution-focused environment, and ensure every interaction reflects our values.
Key responsibilities include:
* Driving store performance by achieving KPIs and engaging your team in delivering results
* Creating and implementing store strategies to ensure high standards of service and satisfaction
* Developing and delivering the store business plan with a focus on commercial awareness and growth
* Managing stock control, promotions, seasonal events, and merchandising to maximise sales
* Recruiting, onboarding, and developing team members who embody our values
* Ensuring compliance with health & safety policies and company procedures
* Managing budgets, financial controls, and reporting accurately and efficiently
About You
* At least 2 years’ proven management experience within a comparable retail role
* Proven track record of delivering sales targets and managing budgets
* Strong understanding of retail operations, including sales, stock control, and customer service
* Skilled in problem-solving and decision-making under pressure
* Strong commercial awareness, including analysing sales trends and identifying growth opportunities
* Excellent communication and interpersonal skills to lead, motivate, and engage colleagues
* Flexible and adaptable, with a commitment to continuous improvement and team development
* A natural leader with a customer-first mindset and a passion for delivering outstanding service
What We Offer
* 📈 Scottish Widows contributory pension – company will match up to 5%
* 🛍️ Up to 25% colleague discount in store
* 🚗 Free parking on site
* 🌴 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
* 📚 Excellent training and development opportunities
* 🪜 Plenty of career progression opportunities
* 👨👩👧👦 Life Assurance
* 🗣️ Employee Assistance Programme with Retail Trust
* 🎁 Comprehensive colleague benefits
* 🚼 Enhanced Family Leave Policies
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