Job Introduction
Make a real impact on inpatient care through medicines optimisation. An exciting opportunity has arisen for a motivated Pharmacy Technician to join our Medicines Optimisation Team, supporting inpatient units across HCRG Care Group in BaNES, Swindon and Wiltshire, based at St Martin’s Hospital, Bath, and Paulton Memorial Hospital. This is a key role in delivering a safe, efficient, and high‑quality ward‑based pharmacy service within community hospital settings. You will play a pivotal role in supporting the delivery of medicines optimisation in line with national and local policy, helping to improve patient outcomes through safe, effective, and cost‑conscious use of medicines. This includes supporting cost‑effective prescribing, assisting with medicines budget management, reducing medicines wastage, and contributing to medicines management services and service improvement projects. You will work independently within agreed guidelines, using initiative to support the wider medicines optimisation strategy. Working as part of a multidisciplinary team, you will provide professional medicines‑related advice and support to clinicians, nurses, and patients. A key aspect of the role will be responding to daily medication requests and queries, requiring excellent communication skills, organisation, and a patient‑focused approach. This is an ideal opportunity for an enthusiastic and proactive Pharmacy Technician who is keen to make a tangible difference to inpatient care.
Key Responsibilities
* Support delivery of a safe, efficient, and compliant pharmaceutical technical service, in line with legislation, local policy, and professional standards.
* Participate in ward‑based medicines management, supporting the safe and effective use of medicines under the direction of the pharmacist.
* Undertake medicines reconciliation and medication reviews in line with agreed competencies.
* Review inpatient prescription charts at ward level in preparation for clinical verification by a pharmacist.
* Ensure the timely supply of medicines, including expediting individual dispensed items to support patient care and discharge.
* Maintain accurate medicines stock control, monitor stock levels, and communicate medicines availability to relevant staff.
* Support the safe management of Controlled Drugs, including stock checks, audits, and adherence to statutory storage requirements.
* Counsel patients on the safe and effective use of medicines, including possible side effects, and support patient self‑administration where appropriate.
* Check returned medicines for re‑use where appropriate and ensure the safe disposal of unwanted medicines.
* Identify opportunities to reduce medicines waste and optimise pharmaceutical care within designated areas.
* Provide technical medicines advice and respond to routine enquiries, escalating non‑routine issues appropriately.
* Work collaboratively with the multidisciplinary team, maintaining clear and effective communication with clinical staff and patients.
* Contribute to quality improvement initiatives, audits, incident reporting, and service development activities.
* Maintain a commitment to continuing professional development (CPD) and share learning to support service improvement.
Package Description
* £32,073 - £39,043 FTE (Band 5 AfC Salary) with NHS Pension and full Agenda for Change terms and conditions.
* Membership of My Reward Hub, giving access to discounts on everyday purchases such as grocery shopping, cashback, and vouchers for treats.
* Access to wages as you earn them to help cover life’s emergencies and avoid overdraft fees.
* Online and face‑to‑face help with mental and physical wellbeing – healthy recipes, activity challenges, post‑trauma support, legal, debt, and life‑management help, as well as career coaching and counselling.
* Access to eLearning, bespoke career pathways and opportunities for continuing professional development through the Learning Enterprise.
* An open, just culture encouraging ideas that help deliver a purpose of changing lives through transforming health and care – backed by at least £100,000 of ringfenced innovation funding each year.
* Working for an organization committed to the highest clinical and quality standards, with the majority of services holding “good” or “outstanding” ratings from the Care Quality Commission.
Essential Criteria
* Registered Qualified Pharmacy Technician with NVQ Level 3 or equivalent.
* Experience working in primary care, community, or hospital pharmacy.
* Knowledge of pharmacy law, ethics, and current medicines legislation.
* Ability to work autonomously and effectively as part of a multidisciplinary team.
* Strong attention to detail, with accuracy and error detection.
* Well‑organised, with prioritisation skills to meet deadlines.
* Full driving licence and access to a vehicle for daily use, with ability to travel across BaNES.
Skills & Professional Attributes
* Excellent written and verbal communication skills, confident liaising with patients and clinical staff.
* Good IT and computer skills.
* Effective decision‑making and prioritisation.
* Professional, reliable, and maintaining confidentiality at all times.
* Commitment to continuing professional development and understanding of the evolving Pharmacy Technician role.
* Positive team player with the ability to work independently when required.
* Patient‑focused, conscientious, enthusiastic about delivering high‑quality pharmacy services.
* Desirable: medicines management checking qualification, medicines reconciliation training, and patient counselling experience.
About the Company
We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with commissioners and communities to deliver and transform services with a focus on experience, efficiency, and improved outcomes. We secure equal opportunities and welcome applications from a broad, diverse range of people. We’re also a Disability Confident Committed company, ensuring inclusive facilities and support.
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