Description: About Park Hyatt London River Thames Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline. The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London's landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences. Duties and responsibilities related to the Receptionist role? Welcome guests upon arrival and verify their booking details. Perform the check-in process efficiently, providing room keys and information about the hotel facilities. Handle the check-out process, including billing, payments, and feedback collection. Coordinate with housekeeping to ensure rooms are ready for new arrivals. Liaise with other departments (housekeeping, maintenance, food and beverage) to meet guest needs and requests. About you? Previous experience in hotel front office within the luxury segment is preferred. Strong communication skills and familiarity with hotel management software and basic computer skills are ideal. Benefits of the Receptionist role include? 12 complimentary nights a year across Hyatt Hotels worldwide? Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!? Uniform provided and laundered complimentary? Headspace membership and access to our Employee Assistance Programme? 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels? Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide? At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!? Being part of Hyatt means always having space to be you.?We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.? Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.? Next Steps: Apply today for this Receptionist role and start your journey with Hyatt Hotels!? Primary Location: GB-ENG-London Organization: Park Hyatt London River Thames Job Level: Full-time Job: Front Office Req ID: LON007540 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.