Office Coordinator Permanent £26,000.00 - £28,000.00 per annum exceptional benefits package! Days Birmingham About the Role Are you an organised, proactive individual who thrives in a fast-paced environment? We’re looking for a Post / Reception Coordinator to play a key role in ensuring the smooth flow of goods and communications across our client’s business. From managing inbound and outbound deliveries to greeting visitors in our clients Refining Reception area, you’ll be at the heart of their operations—ensuring efficiency, accuracy and outstanding service every day. What You’ll Do As the Post Room / Reception Coordinator, you’ll be responsible for: * Coordinating all inbound and outbound postal and courier operations. * Booking and managing external couriers for collections and deliveries. * Tracking shipments and resolving any issues or delays. * Supporting contract negotiations and supplier management with carriers and freight providers. * Maintaining accurate records of all logistics activities, including shipping documentation and inventory reports. * Monitoring costs and identifying opportunities for savings and process improvements. * Collaborating with procurement, production and sales teams to align logistics with business needs. * Ensuring full compliance with logistics, transportation and postal regulations. * Using logistics software and tools to improve performance, accuracy and reporting. * Providing a welcoming front-of-house experience for visitors to the Refining Reception area. What We’re Looking For We’re seeking a motivated team player with a sharp eye for detail and a customer-focused attitude. You’ll bring: * A qualification in Supply Chain Management, Business Administration or a related field. * At least 2 years’ experience in a similar logistics, office or post room role. * Strong knowledge of postal and courier processes, documentation and regulations. * Experience with distribution portals such as Royal Mail, Parcelforce, TNT or FedEx. * Excellent communication, negotiation and organisational skills. * The ability to work efficiently under pressure and meet tight deadlines. Desirable Skills * Professional certification in Supply Chain Management (e.g., APICS, CILT). * Experience with international shipping and customs clearance. * Knowledge of sustainability or green logistics practices. Why Join Them? * Be part of a dynamic team that values efficiency, accuracy and collaboration. * Take ownership of a crucial function in a respected organisation. * Opportunities for professional growth and development. * A welcoming environment where your contribution truly matters. To be considered for this position, please send us your CV ASAP by applying to this advert