Volunteer Services Partner (Suffolk) Location: The Treehouse Hospice, Ipswich IP3 8NS Opportunity for hybrid working from home 2-3 days per week. Current full, valid driving license and car is essential. Required to travel between to Cambridgeshire/Norfolk to collaborate with colleagues Salary: £25,000 - £27,000 per annum, experience dependent Working Pattern: 30 - 37.5 hours per week For part-time hours (below 37.5), salary will be pro rata. Contract: Permanent Are you someone who would enjoy working collaboratively across teams and take pride in creating an engaging, well-organised experience for our 2,000 volunteers? At East Anglia’s Children’s Hospices (EACH), volunteers are at the heart of everything we do. Their compassion, energy and commitment help us provide vital care and support to children, young people and families across our region. We are looking for a proactive and people centred Volunteer Services Partner to be the bridge between potential volunteers and the vital work EACH does. This is an ideal role for someone who thrives in a people-centred environment, enjoys variety and takes pride in delivering high-quality administration support. As one of three Volunteer Services Partners, covering EACH volunteering across East Anglia, you will play a key role in shaping the volunteer experience – connecting passionate individuals with impactful and varied opportunities at EACH. You will lead and administer the volunteer recruitment cycle across Suffolk, ensuring a diverse and inclusive workforce while providing essential support to the EACH colleagues who manage them. Are you: An organised administrator with strong IT skills and are experienced using databases, digital tools and Microsoft Office? Skilled at prioritising, managing a varied workload and working both independently and collaboratively? An effective and empathetic communicator who builds positive relationships and supports volunteers, colleagues and partners with professionalism, sensitivity and sound judgement? Motivated to make a difference and help EACH to recruit, support and empower volunteers within a charitable and people-focused environment? What you’ll do: Recruitment & Onboarding: Manage the full volunteer lifecycle—from initial enquiry to DBS checks, and training. Administer the recruitment of volunteers across EACH’s hospices, Help at Home service, retail stores and fundraising teams. Community & Partnership building: develop strong links with community organisations, colleges, job centres and local groups to champion the benefits of volunteering with EACH. Supporting Volunteer Supervisors: work closely with managers and supervisors (including Shop Managers) to offer guidance, best practice support and tools to help them manage their volunteer teams effectively. Engagement & Communications: Contribute content for volunteer newsletters, our intranet and support appreciation events that recognise and celebrate our volunteers' incredible contribution. Data & Administration Maintain accurate records on our volunteer database (Cascade) and manage the central volunteer services inbox in collaboration with your fellow Volunteer Services Partners. Want to see what it is like to be a part of our Support Services team at EACH? Please click here. To take a tour of all three of our hospices please click here. Closing date: Midday, 20th February 2026 Interview date: 23rd February 2026 Interested in Learning More Before You Apply? At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions, request reasonable adjustments or have an informal discussion before submitting an application. If you’d like to find out more or make a request, please contact the Recruitment Team by email or phone 07442 465971.