Housing Compliance Officer (Manchester)
Join us to play a leading role in ensuring safe, high quality housing for vulnerable people, where your expertise shapes standards, strengthens communities, and drives meaningful impact every day.
Location: Manchester
Salary: GBP 36,840 per annum
Closing Date: 12 April, 2026
Employment Type: Temporary : 12 month fixed term contract with the possibility of becoming permanent
Hours per week: 37.5
About the Role
Working with the Executive Team and Operations Team, you will be responsible for ensuring compliance with the Regulator of Social Housing s consumer standards across managing agents properties.
This will include working closely with supported accommodation service managers, regularly visiting and assessing services in Greater Manchester, London and the North East, developing and maintaining systems for recording compliance, helping draft policies and procedures, keeping up to date with regulatory requirements and best practice, reporting and working with colleagues to develop action plans. Developing productive relationships with the several organisations who manage properties will be crucial.
You will have a key role in ensuring the accommodation provided by DHS properties is of a high standard. Additionally, you will assist with internal and external communications and support the development of resident engagement
This is a 12 month fixed term contract with the possibility of becoming permanent. The role includes regular national travel, particularly across Greater Manchester, and we welcome applicants from various UK locations. Please note that your office location will be in Manchester .
KEY DELIVERABLES
You will lead work to:
Develop and maintain accurate systems that record compliance against the Regulator of Social Housing s consumer standards. Undertake desktop and in person inspection of managing agents services across the areas you work in to monitor compliance performance, identify areas of concern and work with colleagues to improve compliance, creating and implementing action plans as required. Complete regulatory reporting and compliance returns, including Tenant Satisfaction Measures and Statistical Data Returns. Maintain an up:to:date knowledge of regulatory requirements, providing updates to colleagues around proposed changes and timescales for confirmed changes. Working with colleagues, including the Quality and Compliance Manager, to develop and review policies and procedures to ensure compliance with the consumer standards. Producing clear, auditable reports to demonstrate compliance and inform decision:making, including preparing reports and presentations on regulatory matters for the board, committees and teams as required. Ensure that residents are involved at various levels of DHS decision making Assist in maintaining and improving systems to ensure that the Key Performance Indicator (KPI) data and other management information is collected, recorded and reported in line with business requirements. Ensure sound financial management and value for money in all your activities Maintain accurate information and resources, including on the website, SharePoint site and Teams channels
About You (What we are looking for from you Person Specification)
When completing your application form please address all the points set out below.
Knowledge
A thorough knowledge of the Regulator of Social Housing s consumer standards
Skills and experience
Taking a proactive approach to ensuring regulatory compliance in a social housing setting Updating and working with colleagues to develop information management systems Contributing to the development of policies and procedures that ensure compliance Strong organisational and project management skills, with the ability to plan, organise and prioritise as well as co:ordinate with colleagues and partners with attention to detail and management of multiple priorities and dea