Our Support Services are always on hand to offer advice and guidance to colleagues across our business. Our Central Operations team are a part of this and now, we're seeking a Commercial Assistant to join us and play a key role in delivering accurate, timely, and effective support across our commercial functions. As a Commercial Assistant, you will ensure pricing, promotions, and supply chain processes run smoothly and compliantly. You’ll be responsible for maintaining an up-to-date understanding of all aspects of price maintenance, reviewing and processing promotional data, and making sure systems are updated accurately and on time. Your role will also involve monitoring competitor pricing, using pricing rules to manage known value items (KVIs), and recommending changes to protect margin while staying competitive. Alongside this, you’ll make sure promotions are delivered in line with agreed timetables, ensuring accuracy in both pricing and application. Supporting our supply chain operations, you’ll help to process store orders, generate and check invoices, and track deliveries—liaising with Purchasing, Warehousing, and Store Operations to make sure products reach stores on time and in full. When challenges arise, you’ll investigate, escalate, and resolve them promptly, keeping stores updated with clear and timely communication. You’ll also contribute to process improvements, enhancing stock flow, reducing waste, and strengthening our store service levels. Collaboration will be key—working with suppliers, colleagues, and other departments to ensure efficient operations while always promoting the values and principles of our Society. For more detailed information, please refer to the full job description which is available as a download on this page. INDMP About You We’re looking for someone with a strong commercial mindset, an eye for detail, and the ability to work effectively in a fast-paced environment. Ideally, you’ll bring: Previous experience in a pricing, promotions, or retail operations environment (desirable). Strong commercial awareness, with the ability to understand competitive positioning and its impact on performance. Experience using data to monitor trends, highlight risks, and suggest improvements. Proven ability to build positive, productive relationships both internally and externally. A proactive, solution-focused mindset, with the confidence to investigate and resolve issues. Proficiency in Office 365, particularly Excel Benefits: In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including: 30 days annual leave (including bank holidays) (pro-rata) Pension scheme (with up to 12% employer contributions) Generous colleague discount rates across our family of businesses Annual discretionary colleague bonus to reward you for your hard work Free tea and coffee provisions for all colleagues during rest breaks at work We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your confidence grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. Whether you’re thinking of a future with us or looking to develop your skills with a community-focused business, we’ll work together with you to shape your career for the better. About Us From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues. We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email [email protected]. We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.