Fieldwork Operations Manager Leeds £36-£38k per annum My client is a nationally recognised Market Research agency with a brand-new exciting opportunity available.
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
They are currently recruiting for a Fieldwork Operations Manager to be based in their Leeds locations.
The Fieldwork Operations Manager: manages Market Research Execs & Senior Execs capacity & responsibilities, ensuring best practices and continuity of projects, team leadership in Fieldwork Operations and cross team projects, you will receive & monitor facility bookings.
You will coordinate the smooth running and management of all projects, creating projects & allocate/brief Execs to carry out to completion.
Duries and Responsibilities will include
- Ensure the team understand fieldwork best practice and can confidentially support project teams to develop first class, efficient and effective fieldwork briefs Product preparation: Set onsite product prep processes in collaboration with Facilities Coordinator and ensure quality standards are outlined & maintained Offsite fieldwork: Develop & maintain offsite fieldwork best practice and ensure the team are capable of delivering first class fieldwork, including the management, training, and coordination of offsite/external teams Qual fieldwork: Develop & maintain Qual fieldwork best practice and ensure the team are capable of delivering first class fieldwork, including the management, training, and coordination of offsite/external teams Fieldwork roles: Develop best practice for the roles of hosting, facilitating, interviewing & product hand-outs and ensure quality standards are maintained Booking systems: Create/develop booking systems, ensure team are aware of correct use.
Find alternative/more efficient ways to book equipment as required Upkeep & maintenance: Develop facility upkeep standards and foster the need to maintain these high standards at all times with the team.
Develop a strong working relationship with maintenance suppliers alongside the facilities Coordinator.
Recruitment & onboarding: Oversee recruitment, onboarding, training and quality standards
- develop standards & processes and ensure they are being maintained Booking & payment: Develop and maintain booking & payment system ensuring the team use effectively to best practice.
Ensure that internal staffing is utilised where possible prior to booking of casual support Funding, distribution & reporting: Act as platform champion, overseeing efficient use by team.
Develop best practice/use.
Monitor ongoing incentive costs vs spending and report. xxuwjjq
Scan market with Operations Director to ensure BYR are using the best/most cost-effective platform available Quotas: Work with internal teams to ensure that the best methods for tracking project progress are implemented Drop outs/cancellations: Ensure a strong working relationship with the panel team to find ways to develop participant/panellist engagement Participant experience: Develop and record best practice.