Team Leader – Clinical Negligence (Leeds) Location: Leeds / Hybrid The Clinical Negligence Team Leader will play a pivotal role in guiding, inspiring and shaping the success of our Clinical Negligence department. You will lead a dedicated team of legal professionals, ensuring we consistently meet client needs while upholding Fletchers’ commitment to excellence. As Team Leader, you’ll mentor colleagues, foster a collaborative culture, and drive high-quality outcomes for our clients. Main Responsibilities Strategy & Execution Implement departmental plans within the team to deliver Fletchers’ strategic priorities. Ensure the delivery of outstanding customer service. Achieve agreed team performance targets. Deliver on the objectives set out in “The Pitch”. Support the budgeting process for the Clinical Negligence department. Oversee high-quality case planning, file management, and ESD management to support financial forecasting and budget delivery. Leadership & Management Lead, manage and support the Clinical Negligence team. Coach and develop team members, promoting continuous learning and growth. Model strong management behaviours. Foster a “cradle to grave” working culture where lawyers are continually developing and reaching their full potential. Technical Provide expert advice and guidance on all Clinical Negligence matters. Ensure cases progress efficiently and client satisfaction remains at the forefront. Collaborate with Heads of Department to maintain high-quality, compliant legal services with exceptional customer care. KPIs / Outcome Measures / Fees / Work Done / plus more. Provides a service to our customers and receives support from our wider teams. The Ideal Candidate Will Have: Proven experience leading or managing within a Clinical Negligence team. A strong background handling a wide range of Clinical Negligence claims. A commitment to exceptional client service. An understanding of how to drive team productivity and performance. Experience coaching and developing others. The ability to model effective, people-focused leadership. Strong technology skills with the ability to use digital tools to enhance legal services. Excellent interpersonal skills with the ability to build positive working relationships. Strong analytical and problem-solving abilities. What Fletchers Can Offer: Competitive salary 35-hour working week Bonus scheme (subject to targets) 35 days’ holiday including bank holidays and Christmas closure, plus the option to purchase up to 3 additional days per year until your long service awards (after 5, 7 and 9 years) grant these automatically Pension scheme with tax-efficient salary sacrifice option Life Assurance Medicash plan covering dental, optical and other medical expenses Company sick pay Enhanced Maternity, Paternity and IVF policies Flexible, agile working environment and a positive work-life balance A varied calendar of funded company social events (find us on LinkedIn: Fletchers Group) Monthly voucher awards Fletchers Group is an inclusive employer with a diverse work force, which is why we welcome applications from all diversity groups and backgrounds. We’re committed to providing a culture and environment where everyone can thrive. Fletchers understand and celebrating that no colleague is the same. We ’ re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos. We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.