Administrator Location: Birtley Pay: £12.21 per hour Hours: Full Time - Monday to Friday, 08:30am - 5:00pm Manpower are delighted to be recruiting on behalf of our client, a well-known and reputable company based in Birtley, for a full-time Administrator to join their busy and friendly team. This is an excellent opportunity for an organised and professional individual who thrives in a fast-paced office environment and enjoys delivering high levels of customer service. The Role As an Administrator, you will play a key role in supporting daily operations through effective communication, accurate data management, and efficient booking coordination. Telephone & Communication Answer incoming phone calls promptly and professionally Handle enquiries, provide information, and direct calls to appropriate team members Take and relay accurate messages Data Entry & General Administration Input, update, and maintain data across company systems Maintain accurate customer records and booking information Prepare basic reports and summaries as required Carry out general administrative duties including filing, scanning, and managing emails Booking Management Take customer bookings via phone and email Update calendars, scheduling systems, or booking software Confirm bookings and communicate details to customers Manage cancellations, amendments, and availability updates About You We are looking for a candidate who demonstrates: Excellent telephone manner and strong communication skills High accuracy and attention to detail Proficiency in Microsoft Office (Outlook, Word, Excel) Experience with booking systems (preferred but not essential) Strong organisational and time-management skills Ability to work independently as well as part of a team What's on Offer £12.21 per hour Full-time, stable hours (Monday-Friday) Opportunity to work for a well-established and respected company Supportive team environment If you are a reliable and detail-oriented administrator looking for your next opportunity in Birtley, we would love to hear from you. Apply today with Manpower to be considered