A leading IT services provider in the UK is seeking a professional to join their End User Experience team. The role focuses on using analytics to enhance user satisfaction and drive automation in IT operations. Key responsibilities include identifying automation opportunities, collaborating on improvements, and driving proactive investigations. Candidates should possess a strong analytical mindset and a data-driven approach to decision-making, making this a pivotal position to boost productivity and create value for customers. #J-18808-Ljbffr