Job Description
Fraser Edwards are recruiting on behalf of a well-established Facilities Management company for a Planner & Scheduler to join their team.
This is a busy, office-based coordination role responsible for managing both Planned Preventative Maintenance (PPM) and reactive maintenance works across multiple contracts, including railway environments. You will play a key part in ensuring engineers are effectively scheduled, jobs are accurately logged, and service level agreements are consistently achieved.
Duties:
* Planning, scheduling and reallocating PPM and reactive maintenance works
* Raising remedial and reactive jobs as required
* Logging faults received via phone and email onto the CAFM system
* Monitoring jobs through to completion, ensuring KPIs and SLAs are met
* Liaising daily with engineers, subcontractors and clients
* Reviewing and checking engineer worksheets for accuracy
* Chasing outstanding paperwork and closing down completed jobs
* Producing client reports and performance spreadsheets within set deadlines
* Managing shared mailboxes and handling incoming and outgoing calls
The role covers fabric, mechanical and electrical maintenance, so previous experience within Facilities Management or a similar environment would be advantageous.
The Ideal Candidate
* Previous experience as a Planner, Scheduler or Maintenance Coordinator
* Experience planning and allocating engineers
* Knowledge of facilities maintenance (desirable)
* Experience using CAFM systems
* Strong administrative skills and attention to detail
* Excellent communication and customer service skills
* Ability to work under pressure and prioritise effectively
* Proactive, professional and self-motivated
Role details:
* Monday to Friday
* 40 hours per week
* Office-based role
* Free on-site parking
* Career progression opportunities