Location: Reading (Hybrid – 50/50 onsite) Day Rate: £280 (Umbrella only) Contract Length: Until 11/09/2026 Security Clearance: SC Cleared or SC Eligible – Active SC strongly preferredAbout the RoleWe’re looking for a highly collaborative and insight‑driven Digital Workplace Experience Manager to champion the colleague technology experience across our Workplace Technology domains — including Endpoint, Productivity, Collaboration, Hardware, and Identity & Access Management (IDAM).
What You’ll DoUser Insight & Experience Measurement
1. Lead surveys, polls, interviews, and feedback loops to understand colleague needs.
2. Map end‑to‑end user journeys across all Workplace Technology services.
3. Identify pain points and translate insights into actionable service improvements.
4. Track user experience trends and provide clear reporting to leadership and product teams.
Engagement &munication
5. Design and delivermunication campaigns to support awareness, adoption, and understanding of Workplace Technology services.
6. Create engaging content for Viva Engage and internalmunication channels.
7. Tailor messaging to different user groups to ensure clarity and accessibility.
8. Support change and adoption activities for new tools, features, and enhancements.
What You Bring
9. Experience in Digital Workplace, Employee Experience, UX Research, Service Design, Technology Adoption, or similar.
10. Strongmunication and stakeholder management skills.
11. Ability to analyse feedback and translate insights into clear, actionable improvements.
12. Experience running engagement ormunication campaigns.
13. Confidence working across multiple technology domains.
14. SC Clearance (active or eligible) is essential.