About Us
Living Planet Ltd is an ambitious and growing company based in Brighton, distributing high-quality food supplements across the UK and Europe. We pride ourselves on excellent customer service, strong relationships, and a commitment to quality.
We are looking for a friendly, motivated, and enthusiastic Sales Support Administrator to join our team. If you enjoy helping customers, thrive in a fast-paced environment, and bring a proactive, can-do attitude to your work, we would love to hear from you.
Key Responsibilities
* Deliver outstanding customer service via phone and email
* Respond promptly and professionally to customer enquiries, resolving issues efficiently
* Process orders, returns, and exchanges accurately and in a timely manner
* Maintain up-to-date knowledge of company products, services, and policies
* Support administrative tasks including data entry, filing, and updating customer records
* Work collaboratively with colleagues to ensure a seamless customer experience
* Identify opportunities to improve customer satisfaction and internal processes
About You
* Proven experience in a sales support, customer service, or similar role
* Excellent communication and interpersonal skills
* Strong problem-solving abilities with a positive, proactive mindset
* Ability to multitask and perform effectively in a fast-paced environment
* Confident using computers and customer systems (CRM, inventory systems, etc.)
* A strong team player committed to delivering exceptional service
* Knowledge or interest in food supplements is desirable
Job Type: Full-time
Pay: £26,000.00-£28,000.00 per year
Work Location: In person