Overview
Job summary
This role is situated within the Microbiology Administration Team, providing support to deliver a consistently high-quality service, promoting excellent customer service and effective working relationships. This is a non-patient facing role and is predominantly at the University Hospital Llandough. The post holder is required to liaise with colleagues across Public Health Wales and partner organisations, work to deadlines and ensure professional standards are maintained. The post holder will be expected to perform duties consistent with training, skills and experience, being appropriately responsive to pressures or changes in workload supporting clinical and scientific laboratory staff.
The post holder may be required to provide cover at the University Hospital of Wales Microbiology laboratory infrequently.
Key Responsibilities
The post holder will carry out administrative duties including call handling, a large amount of data entry and may be required to support low level minute taking on occasion. Training will be provided.
There may be a requirement to provide cover at the University Hospital of Wales Microbiology laboratory infrequently.
About Public Health Wales
We are Public Health Wales - the national public health agency in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.
We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.
To find out more about working for us and the benefits we offer please visit phw.nhs.wales/careers
Job Details
Date posted: 11 September 2025
Pay scheme: Agenda for Change
Band: Band 3
Salary: £25,313 to £26,999 a year per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 028-AC233-0925
Job locations: University Hospital of Wales, Penarth, CF64 2XX
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person Specification
Qualifications
* Essential: Intermediate IT skills/GCSE/NVQ Level 3 or equivalent experience
* Desirable: NVQ in Customer Service
Experience
* Essential: Demonstrable experience in an administrative role
* Essential: Working experience of Microsoft Office Suite
* Essential: Experience of dealing with and recording confidential data
* Desirable: Experience of working in an NHS environment
* Desirable: Experience of using Procurement systems e.g. Oracle
* Desirable: Experience of setting up and organising meetings using Outlook and Teams
Skills
* Essential: Excellent written and verbal communication skills
* Essential: Organisation and time management skills
* Essential: Excellent customer service skills
* Desirable: Minute taking skills
Knowledge
* Essential: Ability to work in a busy environment
* Essential: Understanding of health and safety in a laboratory environment
* Essential: Good knowledge of MS Office Suite
* Desirable: Knowledge of Public Health Wales / NHS in Wales
* Desirable: Familiarity with medical/scientific practices and terminology
Other information
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure to the DBS will be required to check for any previous criminal convictions.
Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. Guidance on overseas criminal records checks is available.
Employer
Public Health Wales
Address: University Hospital of Wales, Penarth, CF64 2XX
Employer's website: phw.nhs.wales
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