Job Summary
Danesfield House is a renowned property set in the beautiful countryside of Marlow, Buckinghamshire. The 64 bedroom hotel offers an impressive range of on-site facilities, with Bar, award winning Restaurant and Spa and large Conference and Banqueting facilities.
OVERVIEW:
* To ensure the safety & security of the Hotel and its residents during the shift
* Maintaining and enhancing luxury 4 star standards at all times
* Meeting and greeting guests in the reception area
* Helping guests with their baggage
* Showing guests to their rooms
* Handling customer queries
* Making travel and restaurant reservations for guests
* Good English (spoken & written)
* The ability to adapt and learn quickly
* Excellent attention to detail
* Perfect customer manners and relationship
* Be proactive and flexible
* Have a good product knowledge
Job Type: Full-time, 40 hours per week
Qualifications and Skills
ATTRIBUTES & SKILLS:
* Must firmly represent organisational standards and goals
* Must demonstrate an ability to develop a strong working relationship with others
* Must be reliable and consistent
* Must have a valid driving license
EXPERIENCE:
* Excellent customer service skills
* A responsible and detail oriented approach to tasks
Benefits
* Competitive Salary
* 20 Holidays annually plus 8 Bank Holidays
* Excellent career development opportunities
* Meals and Uniform provided
* Free parking
* BUPA Cash plan
Job Type: Full-time
Pay: £25,396.80 per year
Benefits:
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* Referral programme
Work Location: In person