Technical claims handler - motor

Job Description

Technical Claims Handler


Were looking for a skilled and detail-oriented Technical Claims Handler to join our growing Motor claims team. Youll play a key role in supporting us through the handling of your own portfolio of claims across third-party property damage, credit hire, personal injury and client-specific processes.

This is an excellent opportunity for someone with motor claims experience who is passionate about delivering a first-class service while handling complex, technical claims.

What You'll Be Doing

Manage a dedicated caseload of motor claims, including technical referrals and escalations.
Communicate professionally with customers, insurers, suppliers, and partners via phone, email, and written correspondence.
Analyse, assess, and interpret information relevant to each claim to drive fair and accurate outcomes.
Stay up to date with relevant legislation and industry best practices.
Set and maintain appropriate financial reserves throughout the claims lifecycle.
Support with coaching and training of team members when required.
Leverage cutting-edge claims management systems to streamline processing time and reduce overall claim costs.
Build and maintain strong client relationships through consistent, high-quality service.

What We're Looking For

Previous experience in motor claims handling is essential