CRM & Marketing Automation Manager
Your New Company
Embark on a journey with a company that epitomizes luxury and innovation in the automotive sector. They are committed to revolutionizing the customer experience through advanced technology and bespoke services. Their dedication to excellence is evident in their sophisticated marketing approaches and their emphasis on nurturing enduring client relationships
Your New Role
In the role of CRM/Marketing Automation Manager, you will be the architect of their marketing automation and CRM strategies. Your acumen will be instrumental in crafting intricate campaigns and refining customer engagement pathways. You’ll play a pivotal role in integrating customer insights and regional feedback to execute perpetual CRM campaigns and lifecycle triggers, ensuring a seamless brand experience across all touchpoints.
What You’’ Need to Succeed
Success in this role requires significant experience in CRM/Marketing Automation, preferably within the luxury or automotive sectors. Proficiency with Email Marketing platforms, particularly Salesforce Marketing Cloud, is essential. Familiarity with Salesforce Sales Cloud and Service Cloud will be advantageous. You’ll need a track record of managing technical third-party suppliers and consultancies, exceptional project management skills, and the ability to juggle various business needs and stakeholders simultaneously. Strong interpersonal skills are crucial for maintaining relationships across different regions and time zones.
What You’ll Get in Return
You’ll become part of a dynamic team that values flexibility and professionalism. They offer an environment where business priorities are met with adaptability, allowing you to shift focus as needed. You’ll have the opportunity to collaborate with cross-functional teams, leveraging the expertise of others to enhance your role. They provide a platform for you to influence customer retention and loyalty directly, making a tangible impact on the company’s success.