Psicon Ltd is seeking a proactive Service Quality Lead in Canterbury, England. The role focuses on championing high standards of client experience and service quality for Private & PMI teams. Responsibilities include leading audits, managing complaints, and maintaining governance. The ideal candidate will possess 2+ years of quality or governance experience in health and social care, strong knowledge of quality frameworks, and excellent analytical skills. Benefits include 32 days of annual leave and a well-being bursary scheme.
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