Department: Retail Marketing & Events
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Company: Canary Wharf Limited
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Reporting to: Senior Marketing Manager
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JOB SUMMARY
The Marketing Assistant supports the delivery of impactful marketing initiatives across our mixed-use neighbourhood, driving footfall, engagement and commercial success for our retail tenants. The role provides support to the retail tenants, encouraging them to utilise the various local marketing initiatives available to them with the objective to raise brand awareness, footfall and spend for individual stores. This role requires liaison with retail tenants at both local and Head Office level. Working closely with the Senior Marketing Manager and Retail Marketing Executive, the role supports in creating compelling campaigns and events that enhance the retail experience throughout our workspace and residential communities.
Salary range £30,000 to £32,000 per annum.
MAIN RESPONSIBILITIES
Campaign & Project Support
* Support the delivery of integrated marketing campaigns across digital, print, events and pop-ups, and on-site channels.
* Assist with briefing, asset coordination, and tracking campaign deliverables to ensure deadlines are met.
* Maintain campaign status trackers and support post-campaign reporting and wrap-ups.
* Liaise with internal teams and external agencies/suppliers to keep projects moving on schedule.
Purchase Orders & Budget Administration (POs)
* Raise purchase orders and manage the PO process from creation through to invoice reconciliation.
* Track marketing budgets and maintain accurate spend records against campaigns and cost centres.
* Ensure supplier invoices are processed promptly and flagged where discrepancies occur.
* Support budget forecasting by keeping financial trackers up to date.
Scheduling & Workflow Management
* Maintain marketing calendars and schedules, ensuring key milestones and launch dates are visible to stakeholders.
* Coordinate timelines across multiple projects and flag risks or delays early.
* Book meetings, manage agendas, and circulate actions for campaign and stakeholder reviews.
* Support resource planning to ensure smooth delivery of marketing activity.
Print & Production Management
* Coordinate print production from briefing through to delivery (POS, brochures, signage, event materials, etc.).
* Liaise with designers, suppliers, and printers to manage artwork approvals, specs, and deadlines.
* Obtain quotes, compare costs, and manage print budgets effectively.
* Oversee stock levels, storage, and distribution of printed materials across sites/locations.
* Conduct quality checks to ensure brand standards are met.
Client & Stakeholder Administration
* Act as a first point of contact for day-to-day marketing and retail, leisure and hospitality tenant/admin enquiries.
* Manage shared inboxes and respond or route requests efficiently.
* Track and prioritise requests from internal stakeholders and external partners.
* Support onboarding of new suppliers and maintain up-to-date contact lists and documentation.
* Prepare presentations, reports, and materials for meetings.
Asset & Content Management
* Maintain image libraries, brand assets, and marketing collateral repositories.
* Ensure correct file naming, version control, and accessibility for the wider team.
* Support content uploads to websites, newsletters, or internal systems where required.
General Team Support
* Provide administrative support to the marketing team to improve efficiency and organisation.
* Assist with event logistics, supplier coordination, and on-the-day support where needed.
* Identify opportunities to improve processes and ways of working.
PERSON SPECIFICATION
* Proven experience of working within a business or office environment and within the retail, events, and/or entertainment sector.
* Excellent organisational skills are required.
* Ability to develop and maintain effective working relationships with particular emphasis on tenant liaison.
* Proven ability of effectively managing multiple tasks, meeting deadlines and to work with limited supervision.
* Excellent attention to detail, coupled with excellent written and verbal communication.
* A proven team player with a flexible, enthusiastic and can-do attitude, who shows initiative and the ability to work with minimal supervision.
HEALTH SAFETY AND WELFARE RESPONSIBILITIES
All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.
ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES
Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering.
QUALITY MANAGEMENT RESPONSIBILITIES
In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard.
COMPANY VALUES
Commit to Excellence
* Act with integrity and deliver high performance
* Put our customers at the heart of what we do
* Resolve issues by providing high quality solutions
Foster Collaboration
* Find opportunities to collaborate with others across the business to achieve shared goals
* Encourage inclusive networks and treat others with respect and fairness
* Use knowledge to work effectively with suppliers / contractors to meet shared goals
Encourage Engagement
* Confident in making decisions appropriate to the role
* Learn from mistakes and listen to constructive feedback to improve performance
* Prioritise safety and actively support community, wellbeing and sustainability programmes
Take Ownership
* Take pride in delivering high quality service which exceeds expectations
* Committed to opportunities for self-development
* Take responsibility for my own performance and look for ways to improve
Embrace Innovation
* Embrace change and innovation
* Proactively suggest ways to improve our business and encourage others to share ideas
* See new challenges as opportunities to deliver effective change
WHAT WE OFFER
Diversity and Inclusion
We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.
Flexible Working
As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent.
Learning and Development
At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.
Other Benefits
We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.
If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online.
Early applications are encouraged as we reserve the right to appoint at any point.