Heat Network Manager Keeping homes warm and energy costs fair — this role sits at the heart of a growing residential portfolio. You'll lead the delivery and compliance of communal heating networks, ensuring residents get efficient, transparent, and well-managed services. Role Overview: Location: Borehamwood Package: £40,000 (negotiable) benefits Need to be onsite 5 days a week Industry: Property management / Energy services What You’ll Be Doing: Managing the full operation of communal heat networks across multiple residential buildings Ensuring accurate billing, fair energy usage allocation, and robust cost reconciliations Tackling arrears and energy debt prevention with a proactive, resident-focused approach Overseeing third-party billing partners to ensure accurate metering, billing and support Keeping all heat services compliant with Ofgem, Heat Trust and industry standards Collaborating with finance, operations, and site teams to solve technical and service issues Leading on customer service for all heat network-related enquiries and complaints Driving continuous improvement in heat efficiency, reliability, and future compliance readiness Main Skills Needed: Strong knowledge of communal/district heat networks and related billing processes Hands-on experience with energy regulation (Ofgem, Heat Trust) and financial reconciliation Comfortable working cross-functionally across technical, finance and customer teams Solid analytical skills with Excel fluency and strong attention to detail Clear communicator able to explain technical concepts to non-technical audiences Experience from housing, building services or property/block management is a real plus What’s in It for You: Join a collaborative, values-driven team with a people-first mindset A varied role with visible impact and ownership across a large residential portfolio A company culture built on being meticulous, dedicated, smart and supportive Real investment in your development and professional growth We’ll keep this simple: if it sounds good, get in touch. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.