At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.
At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us a Senior Technical Advisor for our FSi division
The Senior Technical Advisor position is a key role within the Technical Team in all aspects. The role holder will be responsible for ensuring that FSi can be regarded as the standard setters within the industry for technical excellence, and to efficiently manage the technical service desk. This will be a broad, varied role, but you will ultimately assist the success of FSi, by ensuring that your strong knowledge and experience of the passive fire protection industry can result in a superior technical service can be offered to all existing and new customers.
What you'll do:
* Engaging directly with our customers via email and phone providing technical support
* Attending meetings virtually and face to face with installers, architect's designer, and specifiers to support current, upcoming, and remediation projects
* Completing technical details / evaluations reporting directly to the technical manager for peer review
* Supporting the technical team in their developments and supporting in all technical responsivities where required.
* Involvement in the testing regime including gap analysis, testing install, test witness.
* Involvement in R&D testing
What you'll bring:
* A proven background in a Technical Advisor position, within the construction industry
* Experience fielding day to day general technical enquiries.
* Fully proficient in the use of ACAD
Why join us?
* We are named the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023
* Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
* Our 'Road to Sustainability 2030' is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions
* We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination
* Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work (depending on the role).