Training Manager : Outdoor Adventure
Location: Manchester or Chester
Salary: Up to A GBP 40,000 + 25 annual bonus
Role
I am working with an exciting Outdoor Adventure brand who are currently looking for an experienced Training Manager to design, deliver and continuously improve high:quality training across adventure and hospitality operations. Supporting both front:line and adventure activity teams through structured onboarding, practical coaching, compliance monitoring and continuous improvement initiatives. It is a hands:on, multi:site role with responsibility for building capability, improving standards and supporting operational consistency.
Key responsibilities
* Design and deliver engaging training programmes for operational teams.
* Lead onboarding and induction training for new starters.
* Develop consistent training standards across all sites.
* Identify learning needs with managers and key stakeholders.
* Deliver practical coaching, refreshers and skills development sessions.
* Create and maintain training materials, guides and procedures.
* Monitor employee progress, competency and training completion.
* Support adventure activity training, guest experience delivery and operational safety.
* Work with senior leaders, HR, managers and trainers to maintain consistency.
* Carry out training audits, compliance checks and operational reviews.
* Maintain accurate records, documentation and reporting.
* Support updates to risk:awareness processes, procedures and digital training tools.
* Travel between sites as required.
Skills And Experience
* Proven experience in training, coaching, learning and development, or team development.
* Background in hospitality, leisure, tourism, events or adventure operations is highly desirable.
* Strong facilitation skills, with confidence delivering both classroom and practical training.
* Experience designing onboarding, refresher and competency:based training programmes.
* Ability to identify skills gaps and turn operational needs into structured training solutions.
* Excellent organisational skills and attention to detail.
* Comfortable working in a fast:paced, multi:site environment.
* Confident using data, audits and feedback to improve training quality and operational performance.
* Experience maintaining training records, compliance logs and learning documentation.
* Hands:on, adaptable approach with a strong focus on safety, quality and guest experience.
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