Job Overview
At Marks & Spencer, we do things the right way—putting people, quality and exceptional service at the heart of everything we do. Our Security colleagues are a vital part of creating a safe, welcoming environment for customers and colleagues.
We are hiring M&S Security Officers to help protect our stores, people and products while delivering outstanding service.
Compensation & Hours
* £13.96 per hour
* Guaranteed 40+ hours per week
What You'll Be Doing
* Providing a visible and professional security presence within the store.
* Delivering world‑class customer service to customers and colleagues.
* Helping prevent loss, theft and anti‑social behaviour.
* Using store technology including body‑worn cameras and mobile reporting systems.
* Responding calmly and professionally to incidents and emergencies.
* Maintaining a safe environment by identifying and reporting hazards.
* Supporting compliance with company policies and legal requirements.
What We’re Looking For
We’re looking for individuals who are approachable, professional, and passionate about customer experience.
Requirements
* A valid SIA licence.
* Previous security experience.
* Strong communication and interpersonal skills.
* A calm and professional approach in challenging situations.
* Energy, enthusiasm and a proactive mindset.
Additional Eligibility
All candidates must be able to provide a 5‑year checkable work history within the UK.
Benefits
* £13.96 per hour, guaranteed hours.
* 20% colleague discount.
* Company‑funded SIA licence renewal.
* Share Incentive Plan.
* Save As You Earn Scheme.
* Cycle to Work Scheme.
* Life Assurance.
* Childcare Voucher Scheme.
Commitment to Inclusion
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, please let us know.
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