One of the fastest-growing and most exciting financial service companies are looking for bright and motivated individuals to join their Client Services Team. Working as part of a dynamic and entrepreneurial team, Based in their Amersham office, this company care passionately about two things - fantastic employee satisfaction and providing a service that our clients place real value on. As one of Europe's leading financial organisations, they are dedicated to innovation and passionate about giving opportunities to young people. This is an amazing place to be where the opportunity to grow and develop is like no other.
As a Client Service Officer, you will be responsible for general client management while also assisting with the account opening process for clients. This is a unique opportunity to join a fast growing team and to have a genuine impact on the processes and systems put in place.
1. Provide expert advice and support to clients
2. Assist in tracking and locating payments for clients, escalating to senior team members when necessary.
3. Effectively prioritise and manage daily tasks, identifying when to escalate more complex issues to senior colleagues for further investigation.
4. Communicate with partner banks and internal departments to assist with resolving routine payment issues,...