Your new company
Working for an environmental company based in the beautiful Haldon Forest in Exeter.
This role is temporary to start on Monday 23rd March.
Hours of work are Sunday - Thursday 9am - 5pm with 1 hour for lunch.
Rate of pay is £12.70 per hour.
Your new role
This Visitor Services Assistant role will promote enjoyable visits to our sites by ensuring a clean, safe and welcoming environment for visitors. There will be a focus on customer service, to include: providing a visitor welcome and dealing with customer enquiries.
Health and Safety will be a priority with minor maintenance works being undertaken.?
1. Provide over the phone and online customer service, responding to enquires and bookings in a timely manner, seeking guidance where appropriate
2. Monitor P&D machines to ensure they are fully working
3. Provide face to face customer service at peak times giving advice and information to visitors as well as selling Memberships and leaflets
4. Carry out facility checks and ensure that defects are properly recorded and rectified in a timely manner.
5. Assist in the maintenance of recreation facilities including, but not limited to, litter picking, bin emptying, dealing with fly tipping, replenishing toilet consumables, installation and maintenance of signs.
6. Toilet cleaning may occasionally be required.
7. Respond quickly to unexpe...