Do you have experience in sales administration, project coordination, or customer service, ideally within a product- or project-driven business, and enjoy keeping things running smoothly behind the scenes- look no further!
As our client continues to grow they are looking for a Sales and Operations Coordinator to support our internal processes and customer interactions.
This is an ideal opportunity for someone early in their office career who is organised, enthusiastic, and eager to learn about operations, logistics, and customer service within a creative and purpose-driven business.
Role Overview
As Sales and Operations Coordinator, you’ll support the day-to-day functions of both the sales and operations teams. Your role will include managing sales admin tasks, processing customer enquiries, coordinating project documentation, and helping ensure installations run smoothly. You’ll work closely with — and be mentored by — the Sales and Operations Manager.
Key Responsibilities
Respond to basic customer enquiries by email and phone, providing product details and passing on qualified leads.
Prepare quotes and sales documents using company templates.
Maintain CRM records, ensuring all customer interactions, follow-ups, and sales progress are logged accurately.
Assist with order entry and invoice preparation as required.
Help coordinate delivery schedules and installation logistics alongside the operations team.
Prepare job files, including risk assessments, drawings, and handover documentation.
Liaise with suppliers and delivery partners to confirm lead times and order statuses.
Support stock tracking and internal reporting.
Ensure key deadlines and checklists are maintained for each project.
Strong organisational and communication skills.
Good IT literacy — confident with email, Excel, and ideally familiar with CRM systems.
Excellent telephone manner with the confidence to answer inbound calls and the natural ability to build rapport with our customers and colleagues
A proactive, can-do attitude and willingness to learn.
Ability to manage multiple tasks with attention to detail.
Team player who enjoys supporting others and solving problems.
Monday to Friday from 8:30am to 5:00pm.
Full-time or Part-time candidates will be considered