Customer Service Advisor
Newton Abbot | 37.5 hours per week | 9am-5:30pm (1-hour unpaid lunch) | Temporary (Minimum 3 Months)
Introduction
Acorn by Synergie is recruiting Customer Service Advisors to join a busy and supportive team in Newton Abbot on a temporary basis.
These roles are initially for a minimum of 3 months, with the potential to become permanent depending on performance and business needs. This is an excellent opportunity for individuals who are passionate about delivering outstanding customer service in a fast-paced digital environment.
Key Duties
* Provide professional, high-quality email and live chat support to customers and partners.
* Represent the brand across social media channels, ensuring every interaction reflects exceptional customer care.
* Maintain accurate records of customer interactions using internal systems.
* Manage multiple enquiries efficiently while maintaining service standards.
Requirements
* Previous customer service experience (email, live chat, or social media preferred).
* Strong written communication skills.
* Proactive, friendly, and professional approach.
* Confident using digital systems and multitasking in a fast-paced environment.
Key Information
* 37.5 hours per week.
* 9am-5:30pm with a 1-hour unpaid lunch.
* Training: Full-time in-office for 2 weeks (Monday-Friday).
* After training: 5 days out of 7, including one weekend day (Saturday or Sunday preference can be noted but not guaranteed).
* Minimum 3-month temporary contract with potential for permanent opportunity.
Interested? xsngvjr
If you are passionate about delivering exceptional service and want to join a supportive, forward-thinking team, apply now with your up-to-date CV.
Acorn by Synergie acts as an employment business for the supply of temporary workers.