The Role NHS Lanarkshire is seeking an experienced and forward‑thinking Digital Services Manager (Technology Services) to provide strategic and operational leadership across our core digital infrastructure. This is a pivotal senior role responsible for ensuring that critical technology platforms - supporting both departmental operations and Board‑wide initiatives - are robust, secure, future‑focused, and delivered in line with ITIL best practice. The post holder will oversee a wide range of digital services including network and server infrastructure, Unified Communications, end‑user devices, and the full lifecycle of technology contract management. You will shape the direction of our digital estate, supporting innovation while ensuring safe, reliable, and efficient technical services for patients, staff, and partners across NHS Lanarkshire. NHS Lanarkshire Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire! Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas. What we'll need you to bring Qualifications: Masters Degree in a relevant technical discipline, Fornal certification in the following specialist areas: IT Service Management, Project/Programme Management. Experience, Competencies and Personal Skills: Extensive experience in IT service management in the NHS or another complex multidisciplinary public or private sector organisation. In depth, specialist expertise in complex information systems acquired through formal training and experience over an extensive period of time. Demonstrable experience of managing in a large, complex health organisation during a period of change. Experience in staff management/development and cross-functional/multi-disciplinary working at peer level e.g. working within a Health and Social Care Digital Group consisting of NHS and Local Authority staff. Extensive people and financial management capabilities e.g. line management, financial management. A significant and demonstrable track record of success in the management of service improvement, in the delivery and monitoring of technical operational services, in the planning and delivery of successful organisational change and in proactive partnership working internal and external to the NHS. A high level of performance in the leadership behaviours identified as crucial within NHS Scotland such as working in partnership, learning and development, caring for staff, improving performance through team working, communicating effectively, improving quality and achieving results. Detailed understanding of industry best practice, current and emerging technologies. Full, valid UK/EU/EEA drivers licence. It would be great if you also have Demonstrated experience in large‑scale organisational change and skills‑based team management. Expertise across both IT Service Management and Application Development disciplines. Experience managing complex public‑sector budgets. Exceptional programme management skills, managing multiple cross‑functional and highly complex programmes (particularly across Health and Social Care). Senior management experience in a large, complex organisation. Proven delivery of large‑scale or complex technology projects to time, cost, and quality. Advanced digital skills, including data analysis, business intelligence, and specialist business support tools. Broad understanding of national health and healthcare policy frameworks. Confident communication and negotiation skills, including the ability to influence senior stakeholders and articulate complex technical and operational issues. Excellent analytical and problem‑solving ability. Contract type Permanent Full time 37 hours Location and Working Pattern This role will be based in Digital Services (eHealth) within Kirklands - NHSL Headquarters. The working pattern for this role Monday-Friday 9:00 am - 5:00 pm. Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations. Looking to find out more? If you’re looking to find out more, then we would love to hear from you! Please contact Ed Bulkeley, Head of Digital Operations on Ed.Bulkeley@lanarkshire.scot.nhs.uk. For enquiries regarding the application form or recruitment process, please contact Anna Zastawnik-Baran, Recruitment Administrator on Anna.Zastawnik-Baran@lanarkshire.scot.nhs.uk (Please remember to include the job title and reference number in your email). Why NHS Lanarkshire? Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career. Some of NHS Lanarkshire’s benefits include: A minimum of 27 days annual leave increasing with length of service A minimum of 8 days of public holidays Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension ) Paid sick leave increasing with length of service Occupational health services Employee counselling services Work-life Balance policies and procedures NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page. Further Information For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage. Additional Information for Applicants Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early. For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/ Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates. We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain Once you have submitted your application form you will be unable to make any amendments NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another. *Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings. Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process. Right to Work within the UK NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk. Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire. Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.