Engineer support administrator

Job Title: Engineer Support Administrator
Due to continued growth, we are recruiting an Engineer Support Administrator to join our team.
With a strong sense of Customer focus, you will provide exceptional customer service and business support day to day, working in a regional administration team to help facilitate our nationwide coverage and provision of Mechanical & Electrical Services.

Working hours This role requires flexibility to work alternating shifts of
Week A 11pm-7pm
Week B 12pm 8pm

The successful applicant may also be required to close the office on an evening ensuring the building is safe and secure

Day to Day Duties
Providing support to the client and answer calls and emails in a professional and timely manner
Allocation of internal engineers to call outs and maintenance visits
Raise Purchase Orders for engineers
Process completed jobs through to invoicing
Manage and maintain customer portals with real time data