Reactive Maintenance Team Leader - Billericay, Essex - £32-35,000 per annum
Are you looking to take the next step in your career and join a leading Social Housing contractor based in Billericay, Essex?
CBW are actively recruiting for an experienced individual who has a great understanding of the Social Housing industry!
Duties & Responsibilities:
* Oversee the daily running of the office, providing guidance and support to the team.
* Monitor key performance indicators (KPIs) to ensure targets are met.
* Act as the point of escalation for both office and client concerns.
* Manage and oversee the work-in-progress (WIP) schedule effectively.
* Train and onboard new team members.
* Develop and implement new processes to enhance team efficiency.
* Conduct regular team meetings to review priorities, updates, and safety procedures.
* Monitor team performance, provide constructive feedback, and address performance issues.
* Ensure the monthly invoicing target is achieved.
* Attend client meetings via Teams or in person when required.
* Assist in sourcing operatives and subcontractors when necessary.
* Thrive under pressure in a busy, reactive environment.
Qualifications:
* Proven experience in a similar team leader or supervisory role within the reactive maintenance or construction sector.
* Strong leadership and organisational skills.
* Excellent communication and interpersonal abilities.
* Proficient in Microsoft Office and scheduling systems.
* Ability to manage multiple tasks and perform effectively under pressure.
* Knowledge of the construction and maintenance industry, including public sector systems and processes, is an advantage.
* A proactive approach to team management and problem resolution.
Benefits:
* Free parking
* On-site parking