Posted: 11 June
The role
We are currently seeking a customer service/contact centre operator for a role based in the central Stockport area. This role is telephone/inbound call focused, in addition to administration, email and data entry duties. This is a full-time position with an immediate start available. Working hours are Monday to Friday, (Apply online only). It is an ongoing, full-time role with the possibility of permanency. Duties and Responsibilities * Handling customer queries by telephone as well as emails and portals. * Data entry and updating the work log. * Managing bookings and responding to email queries. * All other administrational tasks as required. Candidate Specification * Confident, clear telephone manner with excellent communication and interpersonal skills. * Excellent data entry and computer skills. * Attention to detail. * Confidence to work well in a fast-paced environment. Previous experience in a customer facing role (such as within retail, hospitality or similar where you have provided customer-support) is a strong advantage. Full, ongoing training and support is provided
