Overview
Benefit is growing, and we are looking for a fearless Full-time Counter Manager who is passionate about making real connections in Frasers Derry Foyleside!
Calling all rule-breakers, innovators, and fun-loving self-starters! Are you smart, sassy, and scrappy? Do you love to laugh out loud? You're just what we're looking for, Gorgeous!
We're Benefit Cosmetics, an indie beauty brand-turned-prestige powerhouse under LVMH. Founded in 1976 in San Francisco, we're now in 59 countries with over 3,000 BrowBars and 6,000 trained service experts worldwide. We believe laughter is the best cosmetic, as when we're laughing and having fun, that's when we're our most beautiful.
Responsibilities
The Counter Manager is responsible for achieving retail objectives in store. By leading your team by example, you will maximize sales opportunities and ensure the team provides excellent customer service and shopping experiences.
* Management: Manage Brow and Beauty Experts, motivate staff, delegate roles, meet sales targets, and maintain high customer service standards.
* Sales Goals: Achieve counter and service sales targets through team delegation, customer connections, product demonstrations, beauty/brow services, and booking repeat appointments.
* Brow Services: Perform waxing, tinting, and tweezing to ensure customer satisfaction and repeat bookings. (Full training provided!)
* Teamwork: Conduct daily team meetings, communicate effectively, and recognize positive work to motivate the team and achieve targets.
* Promotion and Events: Drive business through in-store and external events, including product launches and charity events.
* Stock: Keep the counter stocked and report concerns immediately.
* Communication: Maintain open communication between store, department, and area managers.
* Administration: Complete all administrative tasks timely and assist with area manager duties when needed.
* Staff Rotas: Prepare fair staff rotas monthly.
* Hygiene and Housekeeping: Ensure the cleanliness and hygiene of the counter and displays at all times.
Qualifications
Counter Managers may need to work weekends, late nights, and bank holidays alongside weekday shifts.
Benefit offers opportunities for growth and development, valuing diverse skills and backgrounds. If you're proactive and problem-solving, this role could be perfect for you.
Our mission is "To build a beauty community for all. Dedicated to doing good and feeling good." We are an equal opportunity employer, celebrating diversity and encouraging authenticity.
We conduct video interviews as part of our recruitment process. If you require additional flexibility, please contact careersatbenefit@benefitcosmetics.com.
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