Overview
The Orthoptic department is in the Ophthalmology department based within the Outpatients West at the Norfolk & Norwich University Hospital.
An enthusiastic, motivated, hardworking and flexible person is required to assist with the smooth running of this busy department. The postholder will be expected to provide an efficient, friendly and welcoming service to the patients as they arrive at reception.
Responsibilities
* Provide support to the technical, secretarial, medical and nursing staff of the Department.
* Carry out receptionist duties, including prioritising and arranging appointments and maintaining the various appointment systems, identifying test requests and investigations and coordinating the various clinics within the department.
* Deal with patients and external and internal staff enquiries in person or via the telephone, in a courteous and confidential manner and provide assistance as required.
You will be trained to use the electronic patient system (PAS), along with all relevant administrative skills and will contribute to and support a very busy, committed and hard-working team.
Benefits
* Flexible working hours
* Fast Track Staff Physiotherapy Service
* Multi Faith prayer room at NNUH Colney Lane site
* Discounted gym memberships
* Excellent pension scheme and annual leave entitlement
* Wagestream - access up to 40% of your pay as you earn it
* Free Park & Ride service direct to NNUH Colney Lane site
* Free 24-hours confidential counselling support
* On-site Nursery at NNUH Colney Lane
* On-site cafes offering staff discounts at NNUH Colney Lane
* Support in career development
* Flexible staff bank
* Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industries: Hospitals and Health Care
How to apply
For further details / informal visits contact: Name: Fiona Grady
Job title: Head of Orthoptics
Email: Fiona.grady@nnuh.nhs.uk
Telephone: 01603 288048
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