Digital Officer
Location: London / Hybrid
Salary: up to £35,500
Closing date: 26/06/2026
This role is hybrid with a minimum of 2 days per week at the London office when opened, and visits to services as required.
Join Shaftesbury as our Digital Officer and play a key role in bringing powerful stories to life, connecting with audiences in meaningful ways and inspiring people to support our work.
This is more than a digital role – it’s your chance to use creativity, data and digital innovation to build communities, spark engagement and drive real impact.
The Role
As a Digital Officer, you will play a central role in growing and engaging our online audience across social media, email, and digital campaigns. You will manage day‑to‑day activity across our social channels, creating compelling, on‑brand content that resonates with supporters and reaches new audiences.
Key responsibilities include:- Plan, schedule and deliver a steady stream of high‑quality content across social media channels.
- Actively build and nurture our online community.
- Lead our email communications, creating and optimising campaigns that drive engagement, fundraising and long‑term loyalty.
- Use data and insights to test, learn and continuously improve performance across channels.
- Work closely with colleagues across the charity to support campaigns, events and contribute fresh ideas.
- Stay ahead of digital trends.
What We’re Looking For
- Be creative and a digitally savvy communicator who knows how to turn ideas into engaging content.
- Hands‑on experience managing social media channels with a strong understanding of what works across different platforms.
- Confident in creating a range of digital content.
- Comfortable diving into analytics, using data to refine your approach and maximise impact.
- Experience of email marketing and an understanding of how to create campaigns.
- Organised, proactive and detail‑focused.
Benefits
- Recognition & Reward, including vouchers up to £50.
- Excellent training and development opportunities.
- Generous annual leave: 25 days + bank holidays (rising to 28 days + BH).
- Pension scheme.
- Death in service scheme.
- Employee Assistance Programme.
