Office Manager
£29,000 – £35,000 per year
Banbury, Oxfordshire
Behind every great engineer is an office that keeps the wheels turning.
At
GasWise Plumbing & Heating Services
and our sister company
DrainWise
, we've been keeping Oxfordshire's homes and businesses warm, dry and running smoothly since 2010. Out on the road, our engineers are trusted experts. But back at HQ, it's the office team who keep everything ticking along - making sure diaries run smoothly, customers are cared for, and the business grows year after year.
The role
We're looking for an experienced
Office Manager
to take charge of our busy Banbury office. This isn't just about filing paperwork and answering phones (though you'll do that brilliantly, too). It's about bringing order, structure and efficiency to a fast-moving business - and helping us grow even further.
From managing recruitment and HR paperwork to keeping engineers' diaries on track… from registering boilers and warranties to chasing estimates and looking after customer care… you'll be the person who makes sure nothing slips through the cracks.
This is a new role in our expanding team - which means you'll have the chance to make it your own, shape the way we do things, and play a key part in our ambitious five-year growth plans.
What you'll be doing
* Overseeing and managing the day-to-day running of the office.
* HR tasks: new starters, holiday requests, employee records.
* Customer care: incoming calls, enquiries, job bookings, reminders.
* Managing suppliers, reviewing costs, and ordering uniforms/materials.
* Scheduling engineers' diaries, estimates and project jobs via Commusoft.
* Registering boilers, warranties and GasSafe/Oftec paperwork.
* Raising invoices, chasing estimates, and managing job costs.
* Monitoring future workload and ensuring the diary stays productive.
* Assisting engineers and liaising with suppliers during projects.
Who we're looking for
* A proven Office Manager (or similar) with strong organisational skills.
* Someone confident juggling multiple priorities in a fast-paced environment.
* Excellent phone manner and customer service skills.
* An eye for detail and the initiative to spot what needs doing before anyone asks.
* Experience in plumbing/heating admin? That's a bonus - but not essential.
What you'll get
* £28,000 – £35,000 salary
* Company pension scheme
* Annual bonus
* Free on-site parking
* Regular company events (we believe in working hard and celebrating together)
* A supportive, growing team where your contribution really matters
Why join us?
Because this isn't just another office job. It's joining a company that's been growing steadily for 14 years - and has even bigger ambitions ahead. You'll be at the heart of the action, making sure everything runs smoothly, every customer feels looked after, and every engineer can get on with the job they do best.
Sound like your kind of challenge?
Apply today and help us build the future of GasWise. We'll respond to every application.
GasWise Plumbing & Heating Services – powering Oxfordshire since 2010.