Job Description
AXA Operations Coordinator
*Please note: This role is a 6 months' contract starting from May 2026.
As an AXA Operations Coordinator, you will play a crucial role in supporting the smooth and efficient delivery of healthcare services for AXA patients. This role is responsible for ensuring clinical rotas are optimised and supplier performance is managed effectively. You will act as the vital link between operational requirements, third-party providers (including physiotherapy and diagnostics), and internal clinical leads. You will be a primary point of contact for operational escalations, ensuring timely resolution of issues related to appointments and patient complaints.
This role will report to the AXA Operations Manager - MSK.
To be considered for the the role you will require the following:
Essential Criteria;
EDUCATION QUALIFICATIONS & TRAINING
* English and Maths GCSE or equivalent
EXPERIENCE
* Proven experience in resource planning, rota management, or capacity modelling
* Good Excel and IT skills, including Microsoft Office
* Experience working in a team and autonomously
KNOW...