On Board Host role at SSP UK & Ireland
On-Board Host for TransPennine Express (TPE) at Liverpool Station. Pay Rate: £13.20 per hour plus commission. Hours: Full Time (39 hours). Shifts: Rotational shifts between 6am and 9pm, including some weekends.
Responsibilities
* Provide "at seat trolley service" on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
* Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
* Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
* Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
* You can claim up to 50 rover tickets for TPE network rail for family and friends.
Requirements / Qualifications
* Applicants must be 18 years of age or over to perform certain tasks or work on certain shifts where required.
* Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.
* Ideally at least 2 years of experience in a customer-facing role within the Retail, Leisure & Hospitality industry.
* Full training will be provided.
Why join as On Board Host
* Discounted meals while on shifts.
* Employee discounts.
* Friends and family discount app.
* Award-winning training, apprenticeships and development programs.
* Health & Wellbeing support.
Rail Gourmet is proud to be an equal-opportunity employer who seeks to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Design, Art/Creative, and Information Technology
* Industries
* Hospitality
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