We're looking for a friendly, motivated and professional Customer Service Advisor to join the Customer Service team on a 12-month fixed-term contract, covering maternity leave. You'll work five days a week across Monday to Sunday (with a day off during the week if you work a weekend), on rotating shifts between 7:30am and 8:00pm - for example, 7:30-3:30, 8-4, 9-5, 10-6, or 12-8. This role is perfect for someone who enjoys variety, teamwork, and making a difference in every customer interaction. Benefits: Private healthcare 25 days holiday bank holidays Employees assistance programme Salary sacrifice pension Electric car scheme Cycle to work scheme As the Customer Service Advisor, you will be responsible for: Handling inbound telephone calls promptly. Proactively resolving customer enquiries. Producing quotations and estimates. Processing purchase orders. Coordinating email traffic within shared inboxes. The successful Customer Service Advisor will have the following related skills / experience: Strong communication skills Intermediate IT skills to include Excel, Word and Outlook Strong attention to detail Self-motivated with a flexible can-do attitude Good inter-personal skills, must be able to work as part of a team as well as individually