Berry Recruitment is looking for experienced 7.5t Drivers in Basingstoke
Pay Rate: £14.50ph-£17.00ph PAYE/Umbrella
Location: RG24 8PD
Shift pattern: Rotational shifts over 7 days, 45 hours, starting at 06:45
Job Description
All 7.5t Customer Delivery and Installation Drivers play a critical role in helping everyone enjoy amazing technology. You will safely deliver, install, and collect a range of electrical products, including White Goods, Televisions, and Cookers, into customers' homes. Providing excellent customer service is key to helping us become a market leader.
Responsibilities
* Safely deliver, install, and demonstrate White Goods, Televisions, and Cookers in customers' properties
* Engage with customers, keep them informed, and ensure deliveries and installations meet high standards following best practices
* Maintain communication with your site throughout the day to manage delivery requests, escalate issues, and adapt as needed
* Use the handheld device (Savvy) correctly to complete visits and obtain customer signatures
* Liaise with manufacturers at the point of delivery when necessary
* Handle products with care and support colleagues in doing the same
* Meet the physical requirements of the role
* Follow continuous professional development, maintain your driving license, and keep training up to date
* Manage the load in your vehicle, ensuring safety by adjusting and securing it during the day
* Comply with all transport legislation and laws
* Follow driving regulations, site-specific requirements, and health and safety policies
* Drive safely, showing respect and courtesy to other road users
* Represent the company as a brand ambassador, demonstrating our values and customer-first approach
* Deliver and collect tote boxes and products from retail stores
Skills and Experience
* A passion for delivering excellent customer service
* Strong verbal communication skills, both on the phone and face-to-face
* Flexibility to work alone or with colleagues to achieve team goals
* Proper handling of equipment and products, following manual handling and health and safety training
* Responsibility for personal learning and development
* Experience driving a 7.5t vehicle or meet criteria to train for a license (e.g., 6 months experience driving a 3.5t vehicle with no accidents and no more than 3 penalty points)
* Ability to problem-solve calmly and efficiently to meet business and customer needs
Qualifications
* A full UK/EU C1 driving license (max 6 penalty points) or meet criteria to work towards it
* Driver Certificate of Professional Competence (CPC)
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