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Join a new UK team to support TP in developing opportunities with enterprise-level B2B targets.
Location: Remote or Hybrid (Flexible)
Department: Business Development
Reports to: Director of Market Engagement
Hours: Full time (37.5 hours per week)
Role Overview
The Enterprise Inside Sales Manager focuses on building a pipeline of opportunities by leveraging calls, emails, LinkedIn, and prospecting tools to identify and engage potential clients for TP. Previous experience in sourcing and developing enterprise-scale deals is essential. The role involves researching target profiles, crafting outreach messages, and prequalifying leads based on their needs and pain points. The manager nurtures relationships and coordinates initial meetings, playing a key role in early sales stages and supporting TP’s client expansion and revenue goals.
Role Outline & Responsibilities
1. Prospecting and Lead Generation
o Research target companies and decision-makers across sectors such as Banking, Insurance, Retail, Automotive, Travel, Logistics, Telco, Media, and FMCG.
o Build and maintain a list of potential leads using LinkedIn, sales prospecting platforms, and CRM databases.
o Qualify leads to ensure alignment with company targets.
2. Initiate contact with potential clients through calls, emails, and LinkedIn messages to understand their needs.
3. Manage a set of suspect accounts virtually to generate interest and leads.
4. Craft personalized outreach messages tailored to each prospect.
5. Communicate Teleperformance’s value proposition effectively, highlighting solutions to prospects’ business challenges.
Follow-Up and Nurturing
* Consistently follow up with unresponsive leads using multi-channel strategies.
* Provide relevant resources to nurture prospects and build interest.
Appointment Setting
* Schedule discovery calls or meetings between prospects and the sales team.
* Confirm details and brief prospects appropriately.
Data Management
* Keep CRM updated with lead interactions and activities.
* Track metrics such as response and conversion rates, and meetings scheduled.
Market and Industry Research
* Stay informed on industry trends, competitors, and market changes.
* Work with Marketing to identify new opportunities and segments.
* Understand prospects’ business challenges to position solutions effectively.
Work closely with the sales team to align strategies and share insights, continuously improving outreach effectiveness and personalisation skills through training and self-learning.
Key Requirements
* Experience sourcing and developing enterprise-scale deals.
* Degree in Business, Sales, or related (preferred but not essential).
* 1-2 years in B2B sales, Business Development, or similar roles, focusing on prospecting and lead generation.
* Experience in BPO, CX management, or related fields is advantageous.
* Strong communication and interpersonal skills with a persuasive demeanor.
* Proven ability to generate and qualify leads within a sales framework.
* Experience with CRM tools (Salesforce, HubSpot) and prospecting platforms (Sales Navigator, ZoomInfo).
* Goal-oriented with a track record of meeting/exceeding targets.
* Ability to execute structured outreach campaigns efficiently, managing rejections with persistence.
* Experience with cold calling, emailing, and LinkedIn outreach to decision-makers.
* Self-management skills to prioritise tasks and focus on results.
* Ability to balance detailed prep with quick execution, avoiding paralysis by analysis.
* Self-starter with a passion for driving sales and achieving results.
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