Customer Care - Full Time - Falkirk Retail Park (Must be able to work until 1am), Stirling
Location: Stirling, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 892b1616fce7
Job Views: 5
Posted: 29.06.2025
Expiry Date: 13.08.2025
Job Description:
Overview
McDonald's is a globally recognized brand, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, offering quality jobs, and providing opportunities for all.
As a Customer Care Assistant, you will be the face of your restaurant, interacting with customers to ensure smooth operations in the customer areas. Your activities will include welcoming children, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
Working in a fast-paced, energetic environment, we seek individuals with a genuine smile who can connect with customers and make them feel valued.
Essential qualities include friendliness, courtesy, helpfulness, effective communication skills such as attentive listening, face-to-face interaction, and eye contact. The ability to maintain high energy levels while working efficiently and productively is crucial.
Benefits include holiday pay, service awards, meal allowances, employee discounts from top brands, and more.
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