<p><span style="text-decoration:underline"><strong><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">Customer Advisor</span></strong></span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">Up to £13.10 per hour depending on your age & Benefits</span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">Part-time permanent position available at 8 hours per week. Availability to cover morning, evening & weekend shifts within the hours of 6:00am - midnight, Monday to Sunday, with a degree of flexibility required. </span></p>
<p><br><span style="text-decoration:underline"><strong><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">SPAR Rosevale - 37-55 Bangor Road, Newtownards, Down, BT23 7BZ</span></strong></span></p>
<p><br><span style="text-decoration:underline"><strong><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">Who are we? </span></strong></span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif"><strong>Henderson Group</strong> are proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024.</span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif"> </span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">We're an Inve stors in People accredited, family-owned group, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity.</span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif"> </span><br><span style="text-decoration:underline"><strong><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">A look into the role </span></strong></span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring that a high standards of customer service, is achieved at all times. </span></p>
<p><br><strong><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">As Customer Advisor you will be required to; </span></strong><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">• Operate all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner. </span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">• Ensure that stock on a daily basis stock is replenished while complying with the company stock rotation process. </span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">• Ensure that stock is effectively merchandised to enhance sales. </span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">• Make sure that all stock is displayed at the correct price using the corresponding Shelf Edge Label. </span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">• To actively ensure that a high level of customer service is achieved and maintained within the store at all times. </span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">• You may be required to cover the Post Office when required as part of this role. </span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">• Any other duties as required for the role. </span><br><br><span style="text-decoration:underline"><strong><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">Skills for Success </span></strong></span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">• Don’t worry if you have no previous retail experience, we’ll provide you with all the right training. </span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">• Above all we are looking for team members with personality, passion, energy and a positive attitude who know how to make our customers smile and provide the very best experience </span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif"> </span><br><em><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">Applicants should note that based on the response, the company may increase the shortlisting criteria. </span></em><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif"> </span><br><span style="text-decoration:underline"><strong><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif"> </span><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">Are we right for you? </span></strong></span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif"> </span><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">As part of this role, it will be important that you feel aligned with the values that we live and work by. </span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif"> </span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif"><strong>Ambition –</strong> We always strive to be better. We seek new challenges and look for ways to do things better. </span><br><strong><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif"> </span></strong><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif"><strong>Customer First – </strong>We provide exceptional service. We put customers at the heart of everything and support our communities. </span><br><strong><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif"> </span></strong><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif"><strong>Teamwork –</strong> We succeed together. We help colleagues to succeed, and we share our knowledge and skills. </span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif"> </span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif"><strong>Integrity –</strong> We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity. </span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif"> </span><br><span style="text-decoration:underline"><strong><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">The Reward </span></strong></span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. </span></p>
<p><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. </span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif"> </span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people. </span></p>
<p><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">Benefits include attractive pay, employee assistance programme, Perks Offers/Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more. </span></p>
<p><span style="text-decoration:underline"><strong><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">Working hours</span></strong></span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">Part-time permanent position available at 8 hours per week. Availability to cover morning, evening & weekend shifts within the hours of 6:00am - midnight, Monday to Sunday, with a degree of flexibility required. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at Interview. </span><br><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif"> </span><br><span style="text-decoration:underline"><strong><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">Completed applications must be submitted online by midnight on Tuesday 23rd June 2026. </span></strong></span></p>
<p><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">*Communication on the progress of your application will be made via email and the career site, therefore please check regularly. </span></p>
<p><strong><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif">We are an equal opportunities employer. </span></strong></p>
