Overview
Are you skilled at building and maintaining strong internal and external relationships? Do you want to make a difference in shaping how we reach and engage with our communities? Would you like to have an impact on our services for the benefit of our patients? We are looking for a passionate, dynamic and collaborative individual to join our busy Communications Team. It's a new, hybrid role with opportunities to get out and about in our services and communities across Lancashire and South Cumbria, getting to know what matters to them and how we can reach those with influence. You will be experienced in engagement and associated processes, with a background in market research to inform engagement, a knowledge of formal consultation processes and a proven ability to form strong partnerships. What else are we looking for?
Responsibilities
* Engagement and associated processes; use market research to inform engagement and inform approaches, with knowledge of formal consultation processes and ability to form strong partnerships.
* Maintain accurate records and prepare reports on engagement activities.
* Attend events and represent the Trust when engaging with communities and stakeholders.
* Collaborate with communications colleagues and work with colleagues proactively to support engagement goals.
Qualifications
* Excellent written and verbal communication and interpersonal skills, with an ability to translate complex technical issues into easily understandable language. You should be comfortable speaking to everyone including senior leaders, patients, families, MPs and those who live within the area we cover.
* Knowledge of engagement strategies, plans and campaigns; experience delivering engagement activities.
* A highly motivated team player who can work closely with communications colleagues, as well as from their own initiative.
* Knowledge of Lancashire and South Cumbria, our community groups, external partners and other key stakeholders who we can work with to support engagement goals.
* Passion for community development and inclusivity.
* Ability to collect, interpret and analyse feedback to improve services and inform approaches.
* Event planning experience and comfort attending events and representing the Trust.
* Willingness to share expert engagement advice with colleagues at all levels.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
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