Who are we looking for?
We are looking for a motivated individual with previous knowledge of compliance and property management.
You will be a great communicator by phone and email, with excellent time-management skills.
You will have previous experience as an administrator, preferably within property-related services.
Duties and responsibilities include, but are not limited to:
1. Resolve repair requests from Nacro staff and service users and order the work to be carried out by either approved contractors or partner agencies as appropriate.
2. Monitor progress in the completion of repair and maintenance work and liaise with contractors and partner agencies to minimise any delays and ensure targets and KPI’s are met.
3. Collate and analyse information/data in order to produce reports on repairs and maintenance performance as required.
4. Establish and maintain administrative systems and processes to facilitate the effective implementation of repair and maintenance programmes.
5. Provide administrative support, including typing of technical specifications and minute taking, where required.
6. Liaise effectively with project-based staff, contractors and partner agencies to provide an efficient and effective repairs and maintenance service in line with targets and KPI’s.