Prestige Skills are looking for a skilled Plumbing and Heating Working Supervisor to join our team and be a part of a dynamic growing company *must be gas qualified*.
This is a key role and you will be working closely with the director to manage engineer resources to deliver:
• Contract objectives / KPIs.
• Day-to-day management of the engineers.
• Deliver highest standards of client & customer care including visiting problem jobs / complaints.
• Highest standard of quality and performance.
• Carrying out day to day works including repairs, servicing and installs when required.
Key Duties
• Supervise engineers, setting clear standards of quality and performance, checking progress, meeting client & customer KPIs.
• Deliver high levels of customer satisfaction including audits, and help minimise any issues/complaints.
• Deal with on-site issues / queries from engineers, clients & customers, provide technical support.
• Deliver Tool Box Talks.
• Review completed works by completing Desk Top Audits & Post Work Inspections
• Stand in for Manager during annual leave etc.
Schedule:
• Monday to Friday
• The North West + surrounding areas as business requires
Licence/Certification:
• Driving Licence
• CCN1
• CENWAT
• CKR1
• CPA1
• HTR1