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3rd Line Support / Project Engineer, High Wycombe
Client:
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Location:
High Wycombe, United Kingdom
Job Category:
Other
EU work permit required: Yes
Job Views:
2
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
* Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team?
* Do you want an opportunity to further your career with the most cutting-edge technology within the MSP space?
* Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development?
You will be working with a fast-growing Managed Service Provider as a final point of technical escalation. The role involves BAU activities, projects, and offers unlimited progression opportunities. The company has a clear career roadmap, exceptional leadership, and fosters a family-like culture.
Primary Responsibilities:
* Technologies: Experience with Azure, Office 365, Windows, Intune, Entra ID, Networking, Cybersecurity
* Resolving Incidents: Addressing technical problems escalated from 2nd line support
* Project Rollouts: Managing deployments such as Office 365 migrations
* System Maintenance: Performing updates, troubleshooting network issues, applying patches
* User Support: Assisting staff with hardware, software, or internet issues
* Team Collaboration: Supporting the wider 3rd line team and contributing to larger projects
* Documentation: Logging issues, solutions, and system changes
We seek an experienced 3rd Line Support engineer eager to excel in the MSP sector using the latest technology.
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