Administrator
Location: Bupa, Leeds Clinic, LS1 2EP
Contract Type: Part Time, Permanent, 3 set days
Hours: Monday, Tuesday, and Friday. Shifts: 7:00am–3:30pm, 8:00am–4:30pm, 9:00am–5:00pm, and 9:30am–6:00pm.
Salary: £16,740 + benefits
We are looking for a dedicated Administrator to join our team at the Leeds clinic. In this role, you will provide essential front‑office and back‑office support to ensure patients receive outstanding service from entry until they leave. The work can be fast‑paced and demanding at times, but with the support of your colleagues and team leader you will finish each day knowing you have made a meaningful difference to every customer.
Responsibilities
* Work on reception: greet customers and help schedule appointments smoothly and friendly
* Support clinical staff by preparing client files and scanning documents, enabling them to focus on patient care
* Carry out day‑to‑day administrative tasks to keep the clinic running smoothly – including post, calls, emails, card transactions, invoice processing and delivery note organisation
* Work closely with clinical colleagues to ensure reports and correspondence are completed and sent within required timeframes
Key Skills and Qualifications
* Proven experience delivering exceptional, client‑focused customer service in person, e.g. retail or hospitality; experience in healthcare is desirable but not essential
* Previous experience in an administrative role; healthcare experience desirable but not essential
* Strong time‑management skills and flexibility – you will adapt quickly and support different areas throughout your shift
* Excellent attention to detail, solid computing skills and a good understanding of Microsoft Office applications
Benefits
Our benefits are designed to support wellbeing. Viva is our global wellbeing programme covering mental, physical, financial, social and environmental aspects. We support flexible working and provide family‑friendly benefits.
Joining Bupa you will receive the following benefits and more:
* 25 days holiday (pro‑rata) increasing with length of service; option to buy or sell
* Bupa health insurance as a benefit in kind
* Long Service rewards – ecards, extra holidays and money
* Interest‑free annual travel loan to purchase public transport season tickets
* Wagestream – early access to up to 40 % of earned wages
* Competitive pension plans, parental leave options and access to specialized products such as the Menopause Plan
* My Bupa Extras – discounts at retailers and a range of wellbeing tools and content
Disability and Safeguarding
Bupa is a Level 2 Disability Confident Employer. We aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role and provide reasonable adjustments as part of our recruitment process.
All employees have a duty to ensure safeguarding children, young people and adults at risk is prioritised and acted upon appropriately.
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