Location: Burton-on-Trent
Benefits:
* Competitive salary
* Annual Company Bonus Scheme
* Company pension
* 25 Annual holiday days (Option to buy and sell)
* Free pay-day drinks
* Retail & Leisure discount scheme
* and much more……
Role Purpose
Working within our awesome Finance team, the purpose of the role is to provide robust administrative and analytical support for our Electronic Point of Sale (EPOS) till system updates and queries.
We Believe In Thriving Together
Our business is rooted in partnership and shared success. We recognise excellent performance and celebrate personal wins. We are a business that empowers our People, Publicans and Management Partners to be the best they can be because by working together, we thrive together.
Coordinate with the Head of Drinks and Commercial to ensure accurate product listings
Confidently liaise and build a great relationship with our external ePOS Supplier to ensure products and promotions are accurate to the trading style template.
Work with our Marketing Team to ensure new menus and promotions go live, delivered accurately and to scheduled
Produce weekly sales reports in conjunction with the Marketing and Food team
We Believe In Doing Well By Doing Good
It's not only what you do, but how you do it that matters. At Punch, positive performance is driven by building trust through open communication and transparency and by putting the needs of people, planet and pub first.
Process requests in a timely manner to support the Publican in their drive for additional sales
Confidentially liaise with publicans and operations teams via the phone and emails.
We Believe In Pride In Our Stride
Our people are what make us. We encourage our Punch family to take pride in their differences, show up as themselves and be unafraid to make things happen and make their mark in the world.
Support the business with general ad hoc queries – take ownership and responsibility for action and resolution
Actively build and maintain strong professional relationships throughout the business through delivering exceptional customer service to all
Demonstrate a proactive approach to your own personal development and take ownership of working on any development areas
We Believe In Delighting Every Guest
We're passionate about hospitality and dedicated to creating exceptional guest experiences that matter. Working together to grow successful pubs, we provide unwavering support that empowers our Publicans and Management Partners to do their best work, ensuring the happiness of every guest.
Produce periodic MP sales data to the field-based team
Work co-operatively with team members and colleagues, contributing positively and constructively to the achievement of team and company goals
Undertake general administrative duties as required, in support to the wider team
Accountabilities:
Maintain and update the EPOS system across the business, processing price changes, product additions and removals.
Act as the first point of contact for data-related EPOS support via telephone and email
Maintain CBCB (Can-Buy, Can't-Buy) rules to ensure the agreed product range is available
Create EPOS portal reports on request to support business analysis
Technical Competencies / Professional Expertise:
Self-motivated; able to work on own initiative but also to be flexible in supporting the team
Able to plan and organise effectively in order to meet tight deadlines
Ability to communicate clearly and concisely on the telephone and in writing
Ability to build rapport and develop key relationships
Ability to work in a fast paced and changeable environment
Demonstrates a commercial awareness in day to day operations
Proactive approach to individual training, development and progression, a positive can-do attitude
Strong attention to detail – quality is key
A good knowledge and understanding of Microsoft Excel and a competent user of Microsoft Word and Outlook is highly desirable
An active interest in Finance or previous financial administrative experience is desirable but not essential
Experience of using ePOS till system is highly desirable but not essential
Key Relationships:
Reports to EPOS Team Leader
Wider finance team
Operations Teams
Business Support Team
Head of Drink
Marketing Managers
Retail Audit Manager
Commercial Team
Closing date: Sunday 26th October 2025
Apply by email