Overview
Room Attendant role at DoubleTree by Hilton Coventry. Location: Doubletree by Hilton Coventry, Coventry. Contract type: Casual. Hours: Part Time. Salary/Benefits: Competitive Salary. Job Ref: AM14749. Posted date: 03/09/2025. Closing date: 19/10/2025.
Klarent Hospitality are recruiting for a Room Attendant. We offer opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, with staff rewards and recognition for hard work, commitments, and long service.
Responsibilities
* Greet all guests in a warm, friendly, and courteous fashion and maintain a professional manner.
* Clean assigned bedrooms, bathrooms, and public areas; replenish bathroom and bedroom items to correct standards.
* Report defects found in bedrooms, corridors, or public areas to the Head of Department.
* Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction.
* Work as part of the hotel team, cooperating with colleagues to enhance the guest experience.
* Demonstrate knowledge of SALT and contribute to department and hotel scores.
* Follow company control procedures in accordance with the company checklist.
* Manage your working rota efficiently; keep trolley and caddy stocked and prepared for shifts.
* Minimise wastage without compromising standards and be energy efficient in the department.
* Develop own skills and knowledge through training, communication, and teamwork.
Qualifications / What We’re Looking For
* Passionate with a willingness to learn; positive attitude and customer-focused mindset.
* Genuinely friendly and caring; good communication and grooming standards.
* Enjoys working as part of a team; ambitious and hardworking.
* Demonstrates behaviours aligned with company values.
* Ability to work morning, afternoon/evening, and weekends.
* Deliver exceptional customer experiences consistently.
* Interested in the Room Attendant role and possess the necessary skill set and experience.
Benefits & Perks
* Meals provided while on shift
* Sales incentives and initiative rewards
* Discounted or free use of leisure facilities
* Free on-site car parking
* Discounted hotel stays or free stays as rewards and recognition
* Opportunities for personal development within the hotel group
* Fully funded apprenticeships (T&C’s apply)
* Annual holiday entitlement, with option to buy additional days
* Pension enrolment
Location details: Located in the heart of England, just off the M6. DoubleTree by Hilton Coventry offers modern amenities and a warm, welcoming environment for guests.
Note
This posting contains information about the role and requirements as provided by Klarent Hospitality. It is intended for applicants and does not constitute a contract of employment.
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